Sometimes, when I'm talking about QM, people want to know "how do we know this works?". Well, the QM rubric is completely based on the research, but one still needs to determine whether it's application actually makes a difference.
In this session, we learned that it does improve student satisfaction, that it creates faculty professional development. Interestingly, one study showed that, in a college that had adopted QM, even faculty with no QM training improved, as people shared ideas and QM best practices with each other.
One interesting problem that QM has is that it is now so widely adopted that the elements proposed by QM for course design are being built in from the get-go, so it is harder to show evidence of change after a review.
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